How Customers Engage with your Loyalty Program

In this article we are going to cover-

The Rewards Widget
Store credit emails sent to your customers
Account page store credit button
Quick apply button

If you are more of a video person, Sam from our customer success team has got you covered! You can learn more about this topic in this video-

Your Rewards Widget

You can enable Rise’s “Reward Widget” that will appear on most of the pages on your website.

In this widget, your customers will easily be able to see the loyalty promotions running in your store, and the remaining store credit balance they have.

This is how the widget will appear for customers who are signed in-

For merchants using our referral program, a referral card will also appear in the widget that will show your customers their referral link.

For customers who are not signed in, instead of the store credit balance, there will be a card that will request the customer to sign up or sign in-

Note: Our loyalty program links with your Shopify account, and does not require your customer to have two accounts.

The design and content of the reward widget are very customizable, you can easily design it to fit your brand’s aesthetic. To learn how to do so, check out this article.

Store credit emails sent to your customers

Once receiving store credit, a stylish and branded email is sent to your customers. These emails can easily be customized in our email builder tool.

You can also send reminders to your customers to remind them about their outstanding store credit.

To learn how to set this up in the back-end, please check out these articles

Email Builder
Reminders

Account page store credit button

Your customers who are logged in with an account, can check their remaining store credit in their account page with the “Store Credit” button.

This is a great way for your customers to easily access their loyalty card code so they can apply it in checkout or share it with their friends.

Check Balance Page

For customers who don’t have an account, they can check their loyalty code balance with the check balance page.

Quick Apply Button

For our ‘Pro’ plan merchants and above, your customers will be able to apply their store credit with a press of a button on the cart page with our ‘Quick Apply’ button.

This creates a ‘no-code’ experience that is easy and straightforward for your customers and can help prevent abandoned carts, by reminding your customers about the store credit they have remaining.

For Shopify Plus merchants, this button will also appear in the checkout page

We also recommend advertising your store promotions on your home page, to let customers know about them!

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