In this article you will find:

  1. What is the 'Check Balance Page'?

  2. How to customize your check balance page.

  3. How to implement the check balance page in your store.

What is the Check Balance Page?

In the check balance page customers can insert their gift card or loyalty code and receive the balance remaining on the code.

How to customize your Account page:

Go to your Rise Dashboard=> Gift Card assets, click on 'Create Page' in the Check Balance box, then click on 'Customize':

You'll be directed to the customization page:

Sections tab:

  1. Main section -  change the text that appears before inserting the code.

  2. After code insertion - change the text that appears after inserting the code. Make sure not to edit the variables {giftcard_balance} and {giftcard_expires_on}.

  3. Code not found - change the text that appears when the code inserted wasn't found


  • All changes will be visible automatically.

  • This will create a new page on your Shopify admin.

  • At all times, you can save your work at any time by clicking on the 'Save' button on the top right side of the screen. You can go back to your Rise dashboard by clicking the Rise logo (top left side):

General tab:

  1. Background color- change the background color of the page.

  2. Card color - change the color of the card.

  3. Primary color - change the color of the text in the header title.

  4. button color- change the color of the 'See your store credit' button.

  5. Font - choose one of our available fonts.

  6. Reset to defaults - reset the entire settings, both for general and sections tabs.

How to implement your account page: Once you're finished, make sure to save your changes, then go back to your dashboard by clicking the Rise logo, and click on ‘See page’:

When you're done customizing, all you need to do is to link the Check Balance page to your top menu or your footer menu, so your customers can reach it easily. You can do it through your Navigations tab inside your Shopify admin:

And that's it!

Related articles:

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