In this article you will find:

  1. How your customers can check their Store Credit balance through the account page.

  2. How your customers can check their Store Credit balance through a check balance page.

*Please notice,  the check balance page is only available from 'Small-Business' plan and above

Checking Store Credit balance can be done in two ways:

  1. Through your customers' account page:

Account page==>Store Credit button:

At the account page, click the Store Credit button. A pop-up will appear, containing the current Store Credit balance of the customer. 

Example: A customer with a Loyalty Card

A customer can add a gift card he received, by clicking on 'Add Store Credit'. The gift card balance will be added to the loyalty card balance.

After adding a gift card to a loyalty card,  the gift card will be automatically disabled, and a note will be added to the gift card with the merge details. 

You can customize your account page through your Rise dashboard=>Loyalty Assets:

If you don't see the pop-up or the button itself, please contact us through the chat box or mail to Rise Support.

If a customer is signed in, they can also see their balance in our Rewards Widget:

2. Check Balance page: 

For customers without an account, you can add this page to your top or bottom menu through your dashboard==>Gift Card assets:

After creating and customizing the page, you'll be able to see it on your Shopify Admin==>Pages.

You can then add it to your main menu or footer menu through your Shopify Admin==>Navigation.

This is how the Check Balance page will appear on your page:

Related articles:

Got any feature ideas? 

Feel free to add them to this feature request form. 

Have more questions?

Feel free to contact us at [email protected] or in the chat box 

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