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How Customers Redeem Store Credit
How Customers Redeem Store Credit

How your customers redeem the gift cards or store credit they received through Rise.

Roy Elstein avatar
Written by Roy Elstein
Updated over a week ago

In this article you will find:

  1. Redeeming store credit through the cart/checkout page with the 'One-click Apply' button.

  2. Redeeming store credit in the gift card or discount code field.

  3. How customers find their loyalty card code.

One-Click Apply Button

*Please note, the 'One-click Apply' button is only available from 'Pro' plan and above.

The 'One-click apply' button is an exclusive feature that allows customers to apply their credit with a click of a button.

This button will appear in the cart page when customers are logged in to their account and will show customers how much store credit they have. For Shopify Plus merchants, the button can appear in the checkout.

Here is an example of the 'One-click apply' button on the cart page:

Ajax cart example:

Checkout page example:

Gift Card or Discount Code Field:

For customers without an account, or for shops that are not on our 'Pro' plan, the credit can be redeemed by inserting the code in the 'Gift card or discount code' field at checkout.  

How customers find their loyalty card code

The loyalty card code is a code that is attached to each customer's account, and on which customers can accumulate all store credit they receive (meaning, each customer has one code).

Customers receive this code every time they receive a store credit email from your store, so they can just copy the code and paste it at checkout.

This code also appears in Rise's store assets:

Related articles:

Got more questions or any feature ideas?

Please contact us through the chat box or mail to Rise Support.

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