In this article we cover-

  1. How to create your gift card product.

  2. How to set up the gift card product in your store.

  3. How the Rise gift card appears in your store.

  4. Setting up gift card emails.

If you're more of a video type person, you can learn about the gift card experience and how you can set it up on your end, in this video-

Creating Your Gift Card Product

To create your gift card product, go to your Rise dashboard -> Gift Card tab -> Gift Card Settings.

Here you can customize different aspects of your gift card-

  1. Title - the title of your gift card product. You can go for the casual "Gift Card" or think of a creative name that fits your brand.

  2. Description - insert a simple explanation about the gift card and its benefits, like in our basic template.

  3. Product Image- choose an image that fits your brand's style. You can easily customize a gift card image using Canva.

  4. Expiration Date - you can decide when/if the gift cards will expire (in months, from date of purchase).

  5. Variants - add as many variants as you like. You can also set up a custom value option (learn more here).

  6. Create discounted gift cards (learn more about how to set this up here).

You can see your new Gift Card product page live at your store by clicking on See Product Page:

Setting up your Gift Card on your Shopify site

Once you have created your gift card product page, Rise creates a new product in your Shopify store, that acts just like any other product in your store.

You can find this product in your Shopify admin -> Products -> All products

To assign your new gift card product to your website's menu, you can do so as you would any other product on Shopify- go to your Shopify admin -> 'Online Store' -> 'Navigation' tab and add the Gift Card to the desired location.

We recommend adding the Gift Card product to the main menu in your store, so customers can know that you sell gift cards!

How the Rise Gift Card appears in your store

Once your gift card product is active in your store, you will see 2 buttons on your Gift Card page - Your regular “Add To Cart” button and our "Send as a Gift" button.

When purchasing a gift card through the “Add To Cart” button, the gift card will be sent to the buyer.

Clicking the "Send as a Gift" button will open a pop-up, allowing the buyer to fill out a greeting card, schedule the gift card, add images from a gallery and send the gift card straight to the gift recipient.

Learn how to set up the pop up in this article.

You can also remove the “Add To Cart” button leaving only the gift button by contacting our support team, this is our recommended set up.

Setting up your gift card emails:

There are several emails related to the gifting and receiving experience. All emails can be set up in the 'Emails' section in the Rise dashboard.

The emails include:

  • Send via add to cart email- this email is sent to the purchaser if they chose to purchase the gift card using the 'add to cart' button and not through the 'send as a gift' pop up.

  • Send via email: this is sent when the email option is chosen as the sending method in the pop up.

  • Send via instant message: this is sent to the purchaser if the IM option was chosen as the sending method. this option sends the customer a link that they can then send to their loved one through any platform they chose.

  • Send via print version: this sends a printable gift card (PDF) that allows customers to print out the gift card in order to gift it personally to the recipient.

  • Buyer confirmation email: this is sent to the buyer once purchasing the gift card. If the gift card was scheduled it will be sent immediately and let the purchaser know when the gift card will be sent to the recipient.

  • Recipient opened gift email: this is sent once the recipient opens the gift card email, to let the buyer know that the gift card was received.

Related articles:

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