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How Customers Interact with Rise’s Gift Cards
How Customers Interact with Rise’s Gift Cards

Rise’s Gift Card’s gifting and receiving experience for your customers.

Hila Butbul avatar
Written by Hila Butbul
Updated over a week ago

In this article we are going to cover-

  1. The Rise gift card gifting experience.

  2. The Rise gift card receiving experience.

  3. How customers redeem their gift card

If you are more of a visual learner, check out this video that will walk you through how your customers interact with the gift card and how you can set it up:

The Rise Gift Card gifting experience

Rise adds the “Send as a Gift” button to your gift card page which allows customers to easily send the gift card to their loved ones.

The buyers can choose an image that will be sent with the gift card, write a personal message and schedule it to be sent on a later date.

Your customers can customize the gift and make it more special by adding their own touch using the different images provided and the message. Additionally, the “schedule gift card” option will save your customers a lot of potential embarrassment by helping them not forget to send the gift card on time.

Customers can purchase multiple gift cards and send the gift cards to different recipients in one order. To do so, all they need to do is click on the 'Send as a Gift' button, insert the recipient details and click 'Add to Cart'. This process is repeated for additional recipients.

Once they reach the cart page, they will see all gift cards with the corresponding recipient details and personalized greeting messages.

The Rise Gift Card receiving experience

A stylish and branded email will be sent to the recipient. When opening the email, they will be directed to their greeting card, where they will see the image and the message that their loved one wrote. From here they can click 'See Your Gift' that will lead them to the Gift Card Claim page which shows the gift card code and balance.

This creates a personal and thoughtful gift card experience that will delight the receiver and be remembered. Additionally, it helps you to increase brand awareness by including your brand's touch to the entire experience.

Upon opening the gift card, the buyer is notified that the gift was opened.

The purchaser will receive a confirmation email once purchasing the gift card, and upon opening the gift card, the buyer is notified as well.

How Customers Redeem their Gift Cards

To redeem, customers can copy the code and paste in the checkout.

Customers can check their Gift Card balance by using the check balance page.

The claim page which the recipient is directed to during the experience will also always show the updated balance.

Customers can add their gift card to their apple wallet, this will make sure that they are reminded of the gift card each time they enter their apple wallet.

Got any feature requests?

Feel free to add them to this feature request form.

Have more questions?

Feel free to contact us at [email protected] or in the chat box.

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