In this article you'll find:
How to add the Rise.ai tiles to your Shopify POS
How to Redeem Store Credit on Shopify POS
How to refund with store credit via Shopify POS
How to add the Rise.ai tiles to your Shopify POS
To add the tiles, please follow these steps:
1. On your Shopify POS, click Add tile.
2. Select App
3. Select Rise.ai: Gift Cards & Loyalty
4. Then, Add the Store credit tile.
How to Redeem Store Credit on Shopify POS
To view the balance and redeem store credit, click Add Customer and search for the customer:
Once the customer is selected, their store credit balance will be displayed in the Store Credit tile.
To apply store credit, click the Store Credit tile and copy the wallet code.
After adding a product to the cart, go to Checkout → Select the Gift Card payment option → Enter the code → Paste the code → Click Redeem.
How to refund with store credit via Shopify POS -
The POS Refund Extension allows merchants to process refunds directly within Shopify’s POS. Learn more about how to issue store credit refunds here.
Have more questions or any product feedback?
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